JetPro

JetPro General Information

• What is JetPro?
• Who is eligible for the Jetpro plan?
• What countries does Jetpro cover?
• When will I receive the Lounge Access passes?
• How to redeem my Lounge Access passes?
• What is DragonPass?

JetPro Subscription Plans

• Is there a data rollover option in the Jetpro plan?
• What happens if my data runs out?
• Can I switch payment option?

JetPro Unsubscription

• How can I unsubscribe from Jetpro?
• If I unsubscribe before the end of my subscription cycle, will I get a refund?

JetPro Technical Support

• How do I install the eSIM after subscribing?
• Can I manage my subscription on the website?

JetPro Pass Management

• When will my Lounge Access passes expire?
• Can I share my Lounge Access passes to someone else?
• Is it possible to get my Lounge Access passes earlier?