How will I receive my lounge voucher?

When you are entitled to an airport lounge voucher, you will receive an email, along with a PDF file attached, with a link to your lounge voucher/s. 

If you have registered a travel companion, you will receive multiple PDF attachments in a single email, with each PDF being a lounge voucher for each passenger. Each PDF contains a LoungeKey™ voucher with a unique QR code that provides access to the participating lounges at your airport.

You may choose to forward the lounge vouchers to your additional passenger so that they can access the lounge without your physical presence.