Jetpac Global
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Recent activity by Jetpac Global-
Can I switch payment option?
You cannot change your payment option within the first 3 months. After the initial 3 months, you may choose to change your plan for the next cycle by unsubscribing and then re-subscribing with your...
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What countries does Jetpro cover?
Jetpro's roaming data can be used in the following countries: Albania Algeria Andorra Argentina Armenia Australia Austria Bangladesh Belgium Bosnia and Herzegovina Brazil Bulgaria Canada Chad ...
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Can I manage my subscription on the website?
You can manage your subscription through the Jetpac app. We highly recommend downloading the Jetpac app so that you are able to install your eSIM, manage your account, or add on any Jetpac data or...
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Is there a data rollover option in the JetFlex plan?
No, there is no data rollover. Any unused data will expire at the end of each month.
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What countries does Jetflex cover?
Jetflex's roaming data can be used in the following countries: Albania Algeria Andorra Argentina Armenia Australia Austria Bangladesh Belgium Bosnia and Herzegovina Brazil Bulgaria Canada Chad...
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What can I do if my phone gets lost / stolen?
Please report the loss via our website or via the Jetpac Global app if you still have access to it! We'll terminate the old eSIM immediately to prevent misuse and send you a new eSIM in your inbox.
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How do I gain access to the lounge at the airport?
You must present the QR code you received in your email or SMS for entry. You may also be required to present your boarding pass and passport for verification.
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How is a delay calculated?
Delays are based on ‘gate’ delay reporting from airlines and airports to FlightStats (our third party flight data tracker). Should FlightStats report a qualifying delay, the system will issue the l...
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I didn't get any confirmation on check-out. What should I do?
Please reach out to us, we'll check on our end if the purchase has been made.
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For Google Pixel users
Step 1: Go to Settings > Network & Internet > SIMs > Select eSIM (Jetpac eSIM Data Line) Step 2: Scroll down to Access Point Names and choose the correct APN depending on the country you’re in...