Jetpac Global
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Recent activity by Jetpac Global-
I'm not able to get mobile data with my Jetpac eSIM! What should I do?
First, ensure Data Roaming is enabled on the Jetpac eSIM line in your Phone Settings: For iOS Phone Models Open the Settings application and go to Mobile Data > Select eSIM (Jetpac eSIM data line...
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How do I know if my device is eSIM compatible?
As of October 2024, this is the current list of eSIM-supported devices: Apple: iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 ...
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I'd like to refer someone to purchase Jetpac, is there a referral program available?
Yes! We've launched our very own referral program that will give $5 off your next pack and $5 off to your friend when your friend joins Jetpac for the first time. The best part? You can refer liter...
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What if I no longer want the perks that I paid for anymore?
Please note that our policy does not allow refunds for DragonPass' Lounge Access or Fast Track services after you have purchased them. However, fret not as these services are valid for nine months ...
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When will I receive the Lounge Access passes?
As a Jetpro member, you receive 3 Airport Lounge Access Passes every three months. Each Lounge Access Pass will be sent to you every month for you to enjoy such premium access monthly.
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What happens if my data runs out?
Don't fret! You may purchase additional data by buying our one-time data packs, available both on the website and via the Jetpac app. These data packs will be added on top of your existing subscrip...
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Does Jetpac Global offer corporate plans?
Corporate plans are currently not supported.
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Which flights can I register for?
SmartDelay is built to track almost all major commercial airline flights, but there are limitations against airlines/airports that do not report data regularly. You can register any flight where t...
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Can I request for a payment delay?
This is not possible at the moment. Please reach out to us if this is needed.
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Which IMSI or APN settings should I use?
The following are the countries and corresponding APN and IMSI. APN Check for the Access Point Names (APN). The APN must be set to one of these: globaldata, mobile, tn1, kroly or internet, depen...